Want Exceptional Customer Service and Employee Performance? Put Policies and Procedures in Writing

Does your company need help developing policies and procedures? The Lindenberger Group, a New Jersey-based, award-winning human resources consulting firm, can help.

Here is one example of our success in developing policies and procedures.

One of our clients, a small manufacturing company, doubled from a staff of about twenty employees to forty employees in a short period […]

What Are the New Sick Leave Laws in New Jersey?

The New Jersey Sick Leave law, signed by Governor Murphy on May 2, will go into effect in October. New Jersey joins Arizona, California, Connecticut, Maryland, Massachusetts, Oregon, Rhode Island, Vermont and Washington with paid sick leave laws. While there will be some cost to employers, research shows that the benefits of paid sick leave […]

What is HR?

What does a Human Resources department do? Most people are aware that HR handles recruitment, payroll, employment policies, benefits and compensation. HR also often acts as a go-between for employees and managers, and can explain company policies such as FMLA and paid time off.

The most important function of HR, though, is hiring talented employees, developing […]

Why You Should Hire a Career Coach

Are you thinking about changing careers, don’t like your job, want to update your resume just in case? A career coach can help you figure out what you want to be when you grow up, update your resume, enhance your LinkedIn profile, create and execute a networking plan, prepare for an interview, negotiate salary or […]

How to Avoid Harassment Lawsuits

First, train your employees and managers and document who received the training and when. Provide real life examples, use quizzes throughout, and allow time for questions.

Remember that harassers are not always men in management. Harassers can be women, non-managers, vendors, suppliers and contractors.

Make sure that employees have multiple avenues to complain … to HR, to […]