After you have recruited and interviewed candidates for an open position, how do you decide who to hire?

Here is a simple strategy that can help you make the best choice.

First, list up to five key competencies that are essential for the open position. For a customer service job, for instance, a few key competencies might […]

You are within your rights to restrict bulletin board use to official company notices and postings. To enhance camaraderie and team spirit, you may find it is useful to allow employees to post personal notices, e.g., thank you notes, sales of personal items, meeting notices, and personal announcements. If you create an employee bulletin board, […]

An exit interview is an interview with a departing employee to learn why he or she is leaving the organization and/or to understand what the employee liked and did not like about the job, the organization, management, etc. Exit interviews are great ways to collect data for developing retention strategies. Exit interviews are generally conducted […]

It’s officially summer. What will you do to jumpstart your career? Consider hiring a coach to help you with your career. A coach can give you unbiased feedback, help you discern your goals, and assist you in setting a path forward. In addition, a coach can ask you powerful questions, give you short reading materials, […]

You must be prompt and consistent when addressing ineffective behavior.

The best way to do this is to utilize disciplinary procedures that are predictable, follow a logical sequence, and are easily adaptable to different circumstances.

Typical disciplinary procedures include:

Verbal warning
Written reprimand outlining past performance and prior warning(s) given
Probationary – and final – warning issued […]