Develop Your People

Balance your work/life

It’s only when we truly know and understand that we have a limited time on our earth — and that we have no way of knowing when our time is up — that we will begin to live each day to the fullest as if it was the only one we had.

Elisabeth Kubler Ross

By the end of the workshop you will know:

• What "simplifying your life" means to you
• What your priorities are by considering seven key areas of life
• Strategies you can implement to simplify your life

Be assertive

Yes, you can learn to be assertive. The workshop covers:

Communication and emotional intelligence

"Emotional intelligence" refers to the capacity for self-awareness and impulse control, persistence, zeal and self-motivation, empathy and social deftness. These are the qualities that mark people who excel in life; whose intimate relationships flourish; and who are stars in the workplace. The good news is that emotional intelligence can be nurtured and strengthened in all of us. Through a self assessment, discussion and exercises, you will enhance your communication skills and emotional intelligence. Learn how to:

Conflict management

Of all the issues that people tend to avoid, managing conflict ranks at the top of the list, along with public speaking and swimming with sharks. Conflict is inevitable in each person's work life and home life. This workshop provides insights into the physical and emotional responses to conflict, effective methods of coping, and successful strategies for working through conflict situations.

Deliver "knock their socks off" customer service

Taking care of the customer is the most important thing we can do in business. Learn how to take a proactive approach to customer relations and conduct periodic customer service audits to help identify strengths and pinpoint areas of opportunity. Learn how to:

FISH! A remarkable way to boost morale and improve results

Learn what a bunch of fishmongers did to transform their fish market into a thriving, World Famous business where people come from all corners of the globe to watch them work and soak up the energy that they create every day. You won't believe how easily the lessons of FISH! will translate to your workplace - and your life!

Make the most of your meetings

Too many meetings are genuine nightmares. They lack preparation, direction, and worst of all, results. You’ll learn how to make your get-together's shorter, more focused and more productive. Learn how to:

Organize to optimize

This workshop is designed to provide guidance for people  who wish to improve their organizational skills at home and at work.  It is a comprehensive program that covers issues from time management to space management to clutter control to storage solutions. The workshop provides participants insights into the causes of disorganization, the adverse effects of disorganization and provides direction for improving organizational skills.

Presentation skills

Ever wonder what makes a presentation powerful? Memorable? Learn the skills every presenter needs to develop. You will learn how to:

Professional image

Are your employees lacking in professional appearance? Do any of them appear "in the dark" about appropriate attire for their job and position? Has an employee's messy appearance held him or her back from a promotion or cost the company valuable business?

In today's global economy, cutting edge organizations and executives understand that first impressions leave lasting suggestions that can positively or adversely affect business relationships. To avoid the latter, they adopt professional image training programs designed to bridge the gap between employee image and corporate culture, image and brand. Your employees will learn to:

Reduce stress

Are you stressed out? Learn to: