By the end of the workshop you will know:
This program will help you not only survive, but thrive, on ongoing change. You will learn to:
"Emotional intelligence" is the capacity for self-awareness and impulse control, persistence, zeal and self-motivation, empathy and social deftness. These are the qualities that mark people who excel in life; whose intimate relationships flourish; and who are stars in the workplace. The good news is that emotional intelligence can be nurtured and strengthened in all of us. Through self assessment, discussion and exercises, you will learn how to:
Conflict is inevitable in each person's life. This workshop provides insights into the physical and emotional responses to conflict, effective methods of coping, and successful strategies for working through conflict.
Take a proactive approach to customer relations. Learn how to:
In today's workplace, there is a plethora of people from different backgrounds. Managers need to align the skills and talents of their workers effectively to maximize the organization's potential. It becomes a challenge when you have to bridge potentially conflicting beliefs, customs and work styles. In this interactive and thought-provoking workshop, managers will:
Learn what a bunch of fishmongers did to transform their fish market into a thriving, World Famous business where people come from all corners of the globe to watch them work and soak up the energy that they create every day.
More generations than ever before work side by side in the workplace; Traditionalists, Baby Boomers, Generation Xers, and Millennials.
Is your organization grappling with generational gaps in recruiting, rewarding, managing, training and communicating with different generations? Join us in an engaging and participative seminar to gain a clear understanding of how you and your organization can transform motivation, team building, communication and trust, and turn generational differences into opportunities.
Untrained interviewers are only 14% likely to make a good hiring decision and 80% of all interviewers have received no formal training on how to select the best. Bad hiring decisions cost companies millions of dollars in lost productivity, lost profits, missed goals, high turnover and more. Learn best practices to:
In this highly interactive program you will learn how successful leadership works. The workshop provides hands-on development activities that you can use to improve your own leadership abilities and develop other leaders in your organization.
Learn how to set realistic performance objectives, analyze individual performance, involve employees in the appraisal process, give and receive feedback, and handle difficult performance appraisals. You’ll also learn how to motivate employees to improve their performance and productivity through improved two-way communication.
Too many meetings lack preparation, direction, and worst of all, results. Learn how to:
Are you one of those organized workers who always gets your projects in before they're due? Or do you put off getting the job done until the very last moment? Is your boss someone who readily lets you know how you're doing? Or does he or she leave you unsure of where you stand?
The Myers-Briggs Type Indicator is an assessment instrument that makes it easy to recognize your own type and those of your coworkers. Knowing your own preferences and learning about other people’s can help you understand what your strengths are, what kinds of work you might enjoy, and how people with different preferences can relate to one another and work together.
Ever wonder what makes a presentation powerful? Memorable? Learn the skills every presenter needs to develop. You will learn how to:
This interactive and thoughtful workshop combines case studies, group discussion and research to cover workplace harassment, sexual harassment and bullying.
Safeguard your organization with this workshop that revolves around the most recent Supreme Court rulings and legal issues. Promote a safe working environment that encourages employees to talk openly about potential problems to help eliminate sexual harassment in your workplace. Train your managers how to prevent and resolve claims of sexual harassment. Learn how to:
Are you stressed out? Learn to:
This workshop covers setting goals, time management, causes of disorganization, and a plan for creating better habits.
High performance work teams can produce dramatic results. Learn how to:
If you are you ready to:
… this course is for you.